Refund policy
At Bhadra Store, we aim to provide high-quality products and a reliable shopping experience. Please read our policy carefully before making a purchase.
1. No Return / No Refund Policy
- All purchases made on our store are final.
- We do not accept returns or provide refunds once a product has been purchased.
- We do not offer returns or refunds for:
- Change of mind
- Incorrect selection by the customer
- Preference-based reasons
2. Exceptions – Damaged or Incorrect Products
We only provide support in the following cases:
- You received a damaged product, or
- You received the wrong item
In such cases:
- Notify us within 1 DAY of delivery
- Email us at bhadraofficestore@gmail.com with:
- Order details
- Clear photos/videos of the issue
After verification, we will:
- Offer a replacement at no additional cost
- (Refunds are only considered if a replacement is not possible)
3. Replacement Policy
- Replacements are subject to product availability
- If the same product is unavailable, we may offer:
- A similar product, or
- A refund at our discretion
4. Non-Eligible Cases
We will not accept any requests for:
- Minor color/design variations (due to screen differences)
- Normal wear and tear
- Damage caused after delivery
- Requests raised after the 1-day window
5. Order Cancellation
- Orders cannot be canceled once they are processed or shipped
6. Contact Us
For any concerns, please contact:
Bhadra Store
Email: bhadraofficestore@gmail.com